# LP

Situation: 事情是在什么----情况下发生. 

Task: 你是如何明确你的 --- 任务的 

Action: 针对这样的情况分析，你采用了什么----行动方式 

Result: ----结果---怎样，在这样的情况下你---学习----到了什么. 

your answer is well-structured and provide examples using metrics or data if applicablX         

 **回答要点：.** 

 Situation/Task 

什么时候发生的、在哪发生、为什么重要。比如：当面试官问到项目的时候，你可以说我在上研究生的时候，在XX课上做了一个项目，这个项目很重要，占了我的总成绩30%。

 Action:

Project中负责哪些部分（尽量选择Team Project）、用什么方法（比如碰到问题，你采用上网找资料，在github上找到类似的代码，在stackflow上讨论问题，与同学讨论等方法来解决）、和谁合作。

Result （尽量选择成功例子） 如何定义你的结果（成功还是失败）、获得了哪些成就（如：开销减少、数量多、绩效提高、效率高、品质改进、顾客体验变好）。        

【注意】准备topic时要把其中的名词都记好，如果面试官向你提问某个名词（如sql injection）的意思，要能回答得出来。         

【注意】面试官会在你回答的过程中记笔记，用上面这种顺序发言能让面试官听得很明白，记笔记时很方便，这样也会让面试官心情舒畅，你的表现分自然不会差。          

创新简化 Invent and Simplify 比如，我碰到一个很复杂的问题，我怎样把他简化了之后来赶deadline。 达成业绩

 Deliver Results.. 比如，尽管deadline很紧张，但我还是按时完成了。                           .

 崇尚行动 Bias for Action 即使你是个磨蹭的人，在这个题目下也不能回答说自己Dive Deep所以没有在deadline前完成，这是不对的，这个问题面试官想听到的就是你Bias for Action。                  

**Question:** Have you experienced a case when you were working on some task given by your team, and got a request from other team, what would you do? 你是否曾有过做自己组的任务时接到另一组任务的情况？你会怎么做？

 回答中可套用的准则： 

\*\*主人翁精神 Ownership \*\*  . 比如，两个组的工作对我来说是同样重要的。

 \*\*顾客至尚 Customer Obsession \*\*  比如，两个工作的优先性要以客户为基准。 正确的回答方向： 这个决定不是我一人能做的，我会把我的manager和对方的manager叫到一起开会，比较哪个工作的优先性更高，哪个更高做哪个。而这两个工作都找到我做，说明了我对他们都很了解，我做了research，研究了两组的工作都分别需要多少人做，需要多长时间，在会议上提供了数据。                   . 

LP   

○ Customer Obsession  

 ○ Leaders start with the customer and   

○ work backwards. They work vigorously to   

○ earn and keep customer trust. Although leaders   

○  pay attention to competitors, they   

○  obsess over customers. 

• Who was your most difficult customer? 

• Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation? 

• When you’re working with a large number of customers, it’s tricky to deliver excellent service to them all. How do you go about prioritizing your customers’ needs? .

• Tell the story of the last time you had to apologize to someone                     

○ Ownership   

○ Leaders are owners. They   

○ think long term and   

○ don’t sacrifice long-term value for short-term results. They   

○  act on behalf of the entire company, beyond just their own team. They   

○ never say “that’s not my job."           

关注公司整体利益，不会为了部门利益而牺牲公司利益。          

• Tell me about a time when you had to leave a task unfinished.  

• Tell me about a time when you had to work on a project with unclear responsibilities.                    ○ Invent and Simplify   

○ Leaders expect and require   

○ innovation and invention from their teams and always   

○ find ways to simplify. They are externally aware,   

○ look for new ideas from everywhere, and are   

○  not limited by “not invented here." As we do new things, we   

○ accept that we may be misunderstood for long periods of time.   -                   . • Tell me about a time when you gave a simple solution to a complex problem. • Tell me about a time when you invented something.                 .--   ○ Are Right, A Lot   ○ Leaders are right a lot. They   ○ have strong judgment and good instincts. They   ○ seek diverse perspectives and   ○ work to disconfirm their beliefs.他们寻求多样的视角，并挑战自己的观念。 Tell me about a time when you were wrong.、  . Χ   ○ Learn and Be Curious   ○ Leaders are . .и   ○ never done learning and always seek to   ○ improve themselves. They are   ○ curious about new possibilities and. 1point3acres   ○ act to explore them..         . ----          Tell me about a time when you influenced a change by only asking questions. • Tell me about a time when you solved a problem through just superior knowledge or observation. .1point3acres                  -baidu 1point3acres   ○ Hire and Develop the Best   ○ Leaders   ○ raise the performance bar with every hire and promotion. They . 1point 3acres   ○ recognize exceptional talent, and   ○  willingly move them throughout the organization. Leaders develop leaders and   ○  take seriously their role in coaching others. We work on behalf of our people to invent   ○ mechanisms for development like Career Choice. 领导者不断提升招聘和晋升员工的标准。他们表彰杰出的人才，并乐于在组织中通过轮岗磨砺他们。领导者培养领导人才，他们严肃地对待自己育才树人的职责。领导者从员工角度出发，创建职业发展机制。            Tell me about a time when you mentored someone.                             ○ Insist on the Highest Standards   ○ Leaders have relentlessly. 1point 3acres   ○  high standards — many people may think these standards are unreasonably high. Leaders are   ○ continually raising the bar and   ○ drive their teams to deliver high quality products, services, and processes. Leaders ensure that   ○ defects do not get sent down the line and that   ○ problems are fixed so they stay fixed.          最高标准 领导者有着近乎严苛的高标准 — 这些标准在很多人看来可能高得不可理喻。领导者不断提高标准，激励自己的团队提供优质产品、服务和流程。领导者会确保任何问题不会蔓延，及时彻底解决问题并确保问题不再出现。          .-baidu 1point3acres • Tell me about a time when you couldn’t meet your own expectations on a project.. Χ • Tell me about a time when a team member didn’t meet your expectations on a project.                 . check 1point3acres for more.                              ○ Think Big   ○ Thinking small is a self-fulfilling prophecy. Leaders   ○ create and communicate a bold direction that inspires results. They   ○ think differently and   ○ look around corners for ways to serve customers.. check 1point3acres for more.          远见卓识-baidu 1point3acres 局限性思考只能带来局限性的结果。领导者大胆提出并阐明大局策略，由此激发良好的成果。他们从不同角度考虑问题，并广泛寻找服务客户的方式。. .и 远见卓识 Think Big 能够看到之后的问题，比如在design的时候提前想到之后会出现的问题，采用一些措施来防患未然。          • Tell me about your proudest professional achievement. • Tell me about a time when you went way beyond the scope of the project and delivered                                   . .и            ○ Bias for Action. .и   ○ Speed matters in business.   ○ Many decisions and actions are reversible and   ○  do not need extensive study. We   ○  value calculated risk taking. .1point3acres         . 1point 3 acres 崇尚行动 速度对业务影响至关重要。很多决策和行动都可以改变，因此不需要进行过于广泛的推敲。我们提倡在深思熟虑前提下进行冒险。         . From 1point 3acres bbs 崇尚行动 Bias for Action.google  и 即使你是个磨蹭的人，在这个题目下也不能回答说自己Dive Deep所以没有在deadline前完成，这是不对的，这个问题面试官想听到的就是你Bias for Action。.google  и                  . Χ         . 1point3acres.com   Describe a time when you saw some problem and took the initiative to correct it rather than waiting for someone else to do it.，. Waral dи, • Tell me about a time when you took a calculated risk.. 1point3acres . .и • Tell me about a time you needed to get information from someone who wasn’t very responsive. What did you do?. 1point3acres.com   ○ Frugality   ○ Accomplish more with less. . 1point3acres.com   ○ Constraints breed resourcefulness, self-sufficiency, and invention. There are. 1point 3acres   ○  no extra points for growing headcount, budget size, or fixed expense.. check 1point3acres for more.          勤俭节约 力争以更少的投入实现更大的产出。勤俭节约可以让我们开动脑筋、自给自足并不断创新。增加人力、预算以及固定支出并不会为你赢得额外加分。 e.. • Tell me about a time when you had to work with limited time or resources. . From 1point 3acres bbs                                    .--            ○ Earn Trust   ○ Leaders listen attentively,   ○ speak candidly, and   ○  treat others respectfully. They are. .и   ○  vocally self-critical, even when doing so is awkward or embarrassing. Leaders   ○  do not believe their or their team’s body odor smells of perfume. They. From 1point 3acres bbs   ○  benchmark themselves and their teams against the best. 赢得信任 领导者专注倾听，坦诚沟通，尊重他人。领导者敢于自我批评，即便这样做会令自己尴尬或难堪。他们并不认为自己或其团队总是对的。领导者会以最佳领导者和团队为标准来要求自己及其团队。. 1point 3 acres                            • What would you do if you found out that your closest friend at work was stealing? • Tell me about a time when you had to tell someone a harsh truth.                                                         ○ Dive Deep   ○ Leaders   ○ operate at all levels,   ○ stay connected to the details,   ○  audit frequently, and are   ○ skeptical when metrics and anecdote differ.   ○ No task is beneath them.          刨根问底 领导者深入各个环节，随时掌控细节，经常进行审核，当数据与传闻不一致时持有怀疑态度。领导者不会遗漏任何工作。                  . check 1point3acres for more.          • Give me two examples of when you did more than what was required in any job experience.

* . 1point3acres.com • Tell me about something that you learnt recently in your role                     ○ Have Backbone; Disagree and Commit   ○ Leaders are   ○  obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders   ○ have conviction and are tenacious. They   ○ do not compromise for the sake of social cohesion. .google  и   ○ Once a decision is determined, they commit wholly.                           . 1point 3 acres   Tell me about a time when you did not accept the status quo. • Tell me about an unpopular decision of yours. • Tell me about a time when you had to step up and disagree with a team members approach. • If your direct manager was instructing you to do something you disagreed with, how would you handle it?                           . Waral dи,                   敢于谏言，服从大局 领导者必须要能够不卑不亢地质疑他们无法苟同的决策，哪怕这样做让人心烦意乱，精疲力尽。领导者要信念坚定，矢志不移。他们不会为了保持一团和气而屈就妥协。一旦做出决定，他们就会全身心地致力于实现目标。                     ○ Deliver Results.--   ○ Leaders. Waral dи,   ○  focus on the key inputs for their business and   ○ deliver them with the right quality and   ○ in a timely fashion. . check 1point3acres for more.   ○ Despite setbacks, they rise to the occasion and never settle.          By providing an example, tell me when you have had to handle a variety of assignments. Describe the results..-- • What is the most difficult situation you have ever faced in your life? How did you handle it? • Give me an example of a time when you were 75% of the way through a project, and you had to pivot strategy–how were you able to make that into a success story?                                    . Waral dи, 达成业绩 领导者会关注其业务的关键决定条件，确保工作质量并及时完成。尽管遭受挫折，领导者依然勇于面对挑战，从不气馁。. Waral dи,                           
* 情景发生了什么
* 做了啥
* 结果outcome是什么
* 故意vague问题要clarify
* y, so don’t fluff your story
* . If you say “I used X method to solve Y”. -  They’ll want to know how X works -  and what the business and customer focused results were of your actions          a situation, outlining the tasks or actions taken, and a result. stories should start with a problem that is business and customer focused. Χ

1. 说说你遇到的失败经历. .и 这个问题其实更注重的是你遇到了失败之后，从中学习到了什么，如果补救失败的经历。我们可以举例比如某个机器学习的项目，想当然用了linear regression结果效果不好（列出accuracy），没有达到要求 （这就是失败经历，但不要停在这里）。这时候离客户说的deadline还有一天，于是我们加班加点通过分析validation set，发现是under-fitting了。于是我们研究了更加复杂的模型，比如CNN，Random Forest等等，比较了他们的accuracy是多少多少，最终赶在ddl前解决了问题，让客户/老师满意，获得了第几名等等。 在这样一个例子中，我们就涉及了Bias to action, dive deep, customer obsession等等好几条准则。
2. 你是否和你的领导有过不同的意见. check 1point3acres for more. 可以说有一个项目，你想用技术A来做，因为从长远的角度，这个方法更加scalable，可以让客户有更好的体验，但是你的领导认为应该用方法B，因为容易实现可以尽快上线。你和你的领导进行了细致的交流，分析了利弊，也听取了其他同事的意见，你认为多花一点时间努力工作技术A也可以快速上线，于是最终领导同意了你的方案，你每天多工作x个小时，最终在Y天内完成了该项目上线，现在这个项目可以很容易scale到同时间有Z用户在线。 这样一个例子中，就包括了Ownership，Right a lot, Think big, Earn trust等等多条LP。

* 每个问题结合principle 一个或者 多个
*

Question List:

1. Tell me about a time when you had to work with a 'difficult' coworker.
2. Tell me a time when you persisted and succeeded.
3. Tell me how you would pick projects.. 1point 3acres
4. Tell me a time when you earned trust of your partners. . .и
5. Tell me a time when you disagree with your manager.
6. Tell me a time when you have to deliver unperfect result/project.. 1point 3acres
7. Give me an example of when you took a risk in your work and then failed.
8. Tell me a time when you solved a problem in an innovative way.
9. How do you find the time to acquire new knowledge.
10. Did you have to push back a request/ask?
11. Tell me a time when your manager and PM were not aligned. Links for Amazon leadership principles: <https://www.amazon.jobs/en/principles>. check 1point3acres for more.. 1point 3 acres most proud project, . 1point3acres tell me when you did something without manager’s support (back bone); tell me when you find two issues and find the link between them to find root cause(dive deep); you were able to learn something cool and simplify your work (learn and invent); . Waral dи, when something is not part of you job but you took responsibility (ownership)... de等等等等。 . 1point3acres . Hiring manager面，纯BQ，45min
12. 自我介绍，why Amazon. Follow-up: what interests you in this position?-baidu 1point3acres
13. Describe a time when your teammate disagrees with you. Follow-up: why is your approach innovative? Can you support with data?. Waral dи,
14. Describe a time when you dig deep into the root cause of something. Follow-up: 同上
15. Describe a time you deliver a project within a tight time limit. Follow-up: what do you sacrifice to meet the time limit? .--     一句话，见机行事。面试是交流的过程，如果你觉得面试官有兴趣继续听，你就继续讲，补充更多的细节。反之，就要赶紧收起这个话题，不要浪费时间，也不要引起无谓的争论甚至质疑。 .-- Can you provide an example of loading daily data for a large table? What are some challenges and how would you overcome them? how would you identify if you have loaded a row before or not? describe a project where you used statistical analysis and what were features/variables used and what was the end output. how could u have improved your model better, i mean what would u do differently. From 1.1point3acres
16. 自我介绍，why Amazon. Follow-up: what interests you in this position?
17. Describe a time when your teammate disagrees with you. Follow-up: why is your approach innovative? Can you support with data?
18. Describe a time when you dig deep into the root cause of something. Follow-up: 同上
19. Describe a time you deliver a project within a tight time limit. Follow-up: what do you sacrifice to meet the time limit?
20. 在你的工作中，遇到了什么问题，你是如何化解的. From 1point 3acres bbs. 1point3acres
21. 在你现在和之前的工作中，有没有把external的技能/trend？（特别是tech方面）用到工作当中

* 当时我以为电面的bq就是随便问问，结果面试官追的好细；lp我尽量去靠了；但是第二个问题还是有点迷惑（或者是我没听懂题，太紧张了，我知道应该要再问问清楚）欢迎大家讨论哈. check 1point3acres for more. .1point3acres （3) 你用过什么简单的办法解决了一个复杂的问题？

1. 你遇到过最复杂的data modeling问题是什么？（因为我说了会做一些data modeling。。这个职位也涉及的 （1) 介绍一下你现在工作都做些啥，举点项目例子，后面又加强版问问你能不能具体说下你的一天是怎么样的。 BQ: a. describe a time when you had difficult intercation with stakeholders, what was the outcome and how would you do instead b. describe a time when you deep dived into a question, what was the outcome and what did you learn. From 1point 3acres bbs Case: Amazon wants to build a new fullfillment center (warehouse). How would you propose this to stakeholders。这个问题我说着说着就只顾及了考虑哪些因素，但是忘记还要说应该怎么做。这个我是后来在反问面试官这个问题你会怎么答的时候，他说我考虑的点都可以，但是没有说solution。. ---- BQ:
2. Why do you think you are distinguished from other candidates? &#x20;
3. FUQ: You mentioned you have a strong data analytics skills. What tool do you use at work？ ..
4. Work me through a project you have done from data preparation to presenting the result/dashboard. 最后一问还有各种FUQ小问题都问的非常非常细，不会给你任何想东西的机会。主要看你的工作思路是否清晰，是否真正做过那个Project，看你能不能Automate your workflow • Tell me about a time when you were faced with a problem that had a number of possible solutions. What was the problem and how did you determine the course of action? What was the outcome of that choice? • When did you take a risk, make a mistake, or fail? How did you respond, and how did you grow from that experience?. ---- • Describe a time you took the lead on a project. • What did you do when you needed to motivate a group of individuals or promote collaboration on a particular project?. check 1point3acres for more. • How have you leveraged data to develop a strategy? . 有些是总结别的面经的。。也是地里的 要是要写引用的话告诉我链接吧


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